ATM

To access your RSA balance or statement of account on any Stanbic IBTC Bank ATM without using an ATM card, simply take the following steps:

1. On the ATM screen, the message displays: ‘Please insert your card or press 0 to perform a card-less transaction’

2. Press ‘0’ to initiate the transaction

3. Select ‘pensions’

4. Select ‘RSA balance’ or ‘RSA statement’ as applicable, and then press ‘proceed’

5. Press the digits of your RSA PIN then press ‘proceed’ (please note that ‘PEN’ is already displayed on this screen).

6. On the next page, input your RSA pass code, then press ‘proceed’.

7. Upon confirmation of your RSA credentials, your balance will be displayed on the screen or your statement dispatched to your registered email address (as applicable).


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